Handbook
Introduction
Welcome to UHESA! The Utah Higher Education Staff Association (UHESA) brings together staff from colleges and universities across the Utah System of Higher Education (USHE). It’s a space where staff associations from each school can connect, share ideas, and support one another.
UHESA is all about building strong professional relationships and recognizing the great work of higher education staff. At our regular meetings, we set goals, choose our leaders, and celebrate the amazing contributions of our members. We’re proud to promote a culture of teamwork, appreciation, and growth that helps make Utah’s colleges and universities even better.
Our mission is to empower and unite higher education staff in the State of Utah by fostering a connected staff community and creating a culture of professional recognition through resources, advocacy, training, and networking.
We are excited to add your expertise, skills, and experience to help lead UHESA this year. This handbook, along with the constitution and bylaws, serves as a guide and an invitation to actively participate in UHESA’s efforts to advance the interests and recognize the contributions of higher education staff across Utah. Every member contributes to a stronger, more effective community by engaging with our mission and activities.
Where Did UHESA Come From?
USHE has a policy that requires each institution to have a staff association (USHE R223-3.2). From there, USHE facilitated the creation of a statewide organization of delegates from each staff association.
Who Serves on the UHESA Board?
The general membership of UHESA is all staff of USHE institutions who have staff associations. From there, the UHESA board and officers are delegates appointed by each association. The UHESA Board serves as the voice and advocate for the general membership, ensuring that the perspectives and ideas from our community help shape and drive our mission forward.
Membership in UHESA is contingent upon one’s employment status with USHE institutions. Staff members automatically become part of our association when they join a USHE institution and depart from our ranks solely due to changes in their employment.
While membership in UHESA does not come with obligatory duties, we wholeheartedly encourage every member to actively engage and contribute to elevating our work. We believe each member’s participation is invaluable in enriching UHESA’s effectiveness and impact.
What Does UHESA Do?
UHESA members set goals, meet regularly, and discuss initiatives and projects with the goal of improving the professional experience of staff in higher education in Utah.
- Connection. We work to enhance the professional network of higher ed staff in Utah.
- Development. We look for opportunities to develop and appreciate staff in Utah.
- Empowerment. We empower and unite higher ed staff in Utah through resources, advocacy, training, and networking.
How Should I Prepare for My New Role with UHESA?
Begin by browsing the UHESA website and reading the UHESA Constitution and Bylaws thoroughly. The roles and responsibilities of each UHESA officer are briefly outlined there. Then, skip to your section in this handbook and read more about your role. Each section was written by one of your predecessors who served in the role, and officers have continued to update and contribute to the handbook contents ever since.
Start reserving time on your calendar to attend UHESA General Meetings, and Executive Meetings (if applicable). Block out time to attend next year’s Annual Conference. Think about your role, your goals for the coming year, and consider what time you will need to accomplish those goals. Meet with the UHESA President and discuss your goals and what resources you might need.
Follow us on social media! On Instagram, we are @uhesaboard, and we’re on LinkedIn. Make sure you add your volunteer service with UHESA on your LinkedIn profile.
UHESA OFFICERS
President
Roles and Responsibilities of the President
- Attend and lead all UHESA General and Executive meetings.
- All roles and responsibilities as outlined in the UHESA Constitution & Bylaws. It is strongly recommended that you familiarize yourself with these documents, and refer to them regularly during your term. You can also propose Amendments to these documents if needed, but be vigilant that you do not define policies and procedures too narrowly. Some UHESA policies have been carefully designed and intentionally left broad to allow the President the needed flexibility to improvise and make decisions as needed to manage unforeseen circumstances that UHESA may encounter. Work with your Historian to ensure the Bylaws and Constitution are managed and revised sparingly and documentation is kept meticulously.
First Quarter To Do List (July – September)
- Schedule 1:1 meetings with each officer to set goals for the coming year, discuss budget needs, and answer questions.
- Determine the frequency of the General and Executive meetings (per UHESA Constitution, Article IV.1). Meet with your Secretary to ensure Zoom meeting invites are sent to the UHESA Board and Delegates of each institution.
- Work with your Secretary and Communications Officer to update the UHESA Roster and update the UHESA Board members listed on the website.
- Prepare the agenda for the first General meeting. Send the agenda to the Secretary a few days before each meeting.
- Schedule regular meetings with the President-Elect and Immediate Past-President as needed.
To Do List for the Rest of Your Term
- Contact USHE as needed and maintain good relationships with contacts there.
- Beginning in February after the Legislative session is over, schedule an annual conference planning kick-off meeting with the Executive Board and the Conference Host.
- Create the agenda for the Annual Conference, including inviting guest speakers, as needed.
Your Schedule at a Glance: The President Calendar
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Immediate Past-President
Roles and Responsibilities of the Past-President
All prior Presidents of UHESA can claim the title of “Past-President”, as they are, in fact, previous leaders of the organization. We use the title “Immediate Past-President” to distinguish the President from the previous year. The Past-President plays a crucial advisory role in UHESA, providing continuity, institutional knowledge, and mentorship to current leadership. They provide continuity of thought and action as new officers take over day-to-day operations of the organization. Their responsibilities include:- New Member Engagement: Organize and lead a new member orientation session at the annual conference, ensuring incoming members understand UHESA’s mission, structure, and initiatives.
- Financial Advisory: Collaborate with the Treasurer to review the 5-year budget plan, offering insights and recommendations based on past financial trends.
- Website & Communications: Work with the Webmaster to assess website updates and ensure information remains accurate, relevant, and user-friendly.
- Advisory Role: Serve as a resource to the President and Executive Board, providing institutional knowledge and helping maintain organizational continuity.
First Quarter To Do List (July – September)
Your responsibilities as Immediate Past-President officially begin on July 1st following the UHESA elections, and end at the Annual Conference the following year. Use this checklist to ensure a smooth transition:- Meet with the Outgoing Secretary, Treasurer, and/or Historian (if applicable) to review ongoing projects and strategic priorities. Gather login credentials and access permissions for UHESA digital resources.
- Meet with the UHESA President to discuss objectives for the year and align on budget needs.
- Confirm Participation in the Annual Conference and prepare materials for the New Member Orientation session.
- Schedule a Meeting with the Treasurer to review the 5-year budget plan and discuss key financial considerations.
- Coordinate with the Webmaster to review updates to the UHESA website and digital platforms.
To Do List for the Rest of Your Term
- Attend monthly Executive Board and General Meetings to provide insight and guidance.
- Assist in UHESA’s legislative initiatives, supporting advocacy efforts during the Utah Legislative Session.
- Provide mentorship to new officers and committee chairs, ensuring smooth transitions and sustained leadership growth.
- Work with Professional Development officers to implement training, resources, and networking opportunities for members.
Your Schedule at a Glance: The Past-President Calendar
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President-Elect
Roles and Responsibilities of the President-Elect
The President-Elect is responsible for learning from and supporting the President. Use your time this year to learn how to serve in this role so you have the best start possible next year. The President-Elect is responsible for organizing and managing elections at the end of the fiscal year for officers that will serve the following term.First Quarter To Do List (July – September)
Your responsibilities as President-Elect will begin on July 1st after the UHESA elections. This checklist will help you get started with your new responsibilities:- Propose Goals. You should meet with the outgoing secretary and discuss projects in process and goals for the coming year. Ensure you have access (including login information and passwords) to all UHESA electronic communication resources as needed.
- Set Goals. Meet with the UHESA President to finalize your goals for the year and discuss budget needs.
To Do List for the Rest of Your Term
- Prepare for election season.
Your Schedule at a Glance - The President-Elect Calendar
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Roles and Responsibilities of the Secretary
The Secretary is responsible for working with the President to schedule both general and executive board meetings, taking and distributing minutes for general meetings, and managing/organizing board records.
First Quarter To Do List (July – September)
Your responsibilities as Secretary will begin on July 1st after the UHESA elections. This list will help you get started with your new responsibilities:
- Propose Goals. You should meet with the outgoing Secretary (if applicable) and discuss projects in process and goals for the coming year. Ensure you have access (including login information and passwords) to all UHESA electronic communication resources as needed.
- Set Goals. Meet with the UHESA President to finalize your goals for the year and discuss budget needs.
- Update the Roster. Work with the Historian and Executive Board as needed to update the UHESA roster. Ensure you have a current list of UHESA delegates from each institution.
- General/Executive Board Meeting Prep. Work with the President to schedule both the General and Executive Meetings for the year. General meetings are held on the third Friday of each month at 10:00 AM, and Executive Board meetings are quarterly.Use the updated delegate roster to send calendar information to all officers and delegates. Use your institutional Zoom account to create and share the meeting information. The President will send you the meeting agendas a few days before each meeting. Forward the agendas to the delegates.
- Familiarize Yourself with the Minutes Template. Be prepared to take minutes at all official meetings. Minutes should include relevant summaries of discussion, important information, and action items.
- Manage Meeting Recordings. Ensure the General Meeting is recorded and forward the recording to the Communications Officer for posting on the UHESA website. Prepare the meeting recording by uploading it to the UHESA YouTube page then share the link with the Communications Chair for publication on the UHESA website. Edit and distribute the minutes to board members, typically, a link is shared through Slack.
To Do List for the Rest of Your Term
- Maintain Board Files. Files, such as agendas and minutes of board meetings, should be maintained on the UHESA Board Google Drive. uhesaboard@gmail.com login credentials can be obtained from the current President or outgoing Secretary. Help ensure the phone number associated with the account has been updated to the current President’s number for login verification. The YouTube account should be accessed through this email. Follow existing naming/organization conventions.
- Help Plan the Annual Conference. Participate in planning at the discretion of the President and be ready to help ensure the conference runs smoothly.
- If you are at the end of your term, be prepared to train the incoming Secretary on their duties.
Your Schedule at a Glance - The Secretary Calendar
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Roles and Responsibilities of the Treasurer
The Treasurer acts as the banker of UHESA. They collect, hold, and distribute UHESA funds and pay them out according to UHESA policy and as approved by the UHESA President. The Treasurer is required to provide the UHESA Executive Board with an annual financial report, and a financial update at each quarterly Executive Meeting. In the case of an audit, the Treasurer is responsible for providing records and documentation needed for the audit.First Quarter To Do List (July – September)
- Meet with the Executive Board to summarize the budget for the coming fiscal year.
- Present a financial report at the first Executive Board meeting.
- Prepare invoices and send them to each institution’s staff association.
- Ensure all institution dues are paid.
To Do List for the Rest of Your Term
- Present a financial update at each Executive Board meeting.
- Distribute funds as needed and regularly update the President of expenses and when payments are made.
- If you are at the end of your term, be prepared to train the incoming Treasurer on their duties.
Your Schedule at a Glance: The Treasurer Calendar
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Roles and Responsibilities of the Historian
The Historian preserves the history of UHESA, organizes records, maintains the roster, and documents events to be shared with the Utah higher education staff community.First Quarter To Do List (July – September)
- Propose Goals. You should meet with the outgoing Historian (if applicable) and discuss projects in process and goals for the coming year.
- Set Goals. Meet with the UHESA President to finalize your goals for the year and discuss budget needs.
- Roster. Update the UHESA roster as needed. Email each institution’s association president and request that they verify the information on file for their institution.
- System Access. Ensure you have access to the UHESA Google Drive and any other systems you will need to perform records maintenance.
To Do List for the Rest of Your Term
- Organize the UHESA Google Drive.
- Request records as needed from the outgoing officers, including the Immediate Past-President.
- If you are at the end of your term, be prepared to train the incoming Historian on their duties.
Your Schedule at a Glance: The Historian Calendar
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Roles and Responsibilities of the Communications Officer
The Communications Officer is responsible for crafting and sending all official internal and public communications on behalf of UHESA, under the supervision of the President. Communications include website updates, Slack posts, emails, newsletters, social media posts, presentations, event publicity registration, etc. Communications initiates and manages UHESA’s public relations efforts and strives to develop a contact network to facilitate communications with the statewide staff community. The communications team assists the President and President-Elect with the UHESA election process. Each year, Communications works with the representatives from the host institution for the UHESA Annual Conference to ensure members receive timely, consistent, and up-to-date information about the planning, registration, and execution of the conference.Roles and Responsibilities of the Communications Officer-Elect
The Communications Officer-Elect is responsible for learning from and supporting the Communications Officer. Use your time this year to learn how to serve in this role so you have the best start possible next year.First Quarter To Do List (July – September)
Your responsibilities as Communications Officer will begin on July 1st after the UHESA elections. This checklist will help you get started with your new responsibilities:- Propose Goals. You should meet with the outgoing officer and discuss projects in process and goals for the coming year. Ensure you have access (including login information and passwords) to all UHESA electronic communication resources as needed. Include your Communications-Elect officer in discussions as appropriate.
- Set Goals. Meet with the UHESA President to finalize your goals for the year and discuss budget needs.
- System Access. You will need access to several UHESA resources, including the Gmail account for “uhesaboard@gmail.com,” the Slack workspace, UHESA’s active social media accounts (Instagram, YouTube, and LinkedIn), and the UHESA website (uhesa.org). Work with the previous Communications Officer to ensure your access has been set up and you have been trained to use each resource.
- Gmail: UHESA's Gmail is uhesaboard@gmail.com. If you need the login information, you will need to get it from the current UHESA President, who will hold the admin rights to the account. After you sign in the first time, go into the Google Account settings, click on "Personal Info" and "Email" and update the recovery email to your personal institutional account, your personal account, or something that you will be able to access in case the account is locked out. You should also update the recovery phone number, and consider updating the password and signing the account out of all devices and sessions to ensure past members no longer have access. If you change the password, make sure you send it to the current Executive Board members who need access.
- Slack: Internal communication with the active UHESA members is currently localized on Slack at https://uhesautahhigh-dai9604.slack.com. The workspace name is “UHESA - Utah Higher Education Staff Association.”
- Website. Review the entire UHESA website and make sure you are familiar with all current content.
- Update the UHESA website with the new year’s information.
- The Board Members page should be updated to reflect the new officers and delegates. Work with the President and Secretary to get the new roster. Request new headshots as needed.
- UHESA only keeps 6 months’ worth of meeting recordings; review the recordings posted on the website and on YouTube and delete recordings older than 6 months.
- Strategic Goals for a fiscal year will be set during the annual in-person meeting and will need to be updated on the UHESA website on the About page.
- NOTE: The UHESA website underwent a full update in the Spring of 2024 when custody of the site was transferred to the University of Utah’s Marketing and Communications (UMC) Department, and the site was rebuilt on the WordPress platform. UHESA leadership contracted with UMC to maintain the “back-end” of the site while also providing training and credentialed access to appropriate UHESA officers over time as needed. Please contact UU UMC if you need assistance with the UHESA website. Our contact is umcsupport@utah.edu (contact updated 7/10/2026).
- Security Review. Begin reviewing all UHESA electronic resources and update security and access as needed. Prepare a report of the results of the security review to present to the Executive Board.
- Meetings. Work with the Secretary to ensure all new officers, delegates, and alternates are invited to the General and Executive meetings, as appropriate. Plan to send reminders to all invitees before each meeting.
- Start Preparing Social Media Posts. Work with the UHESA members to create social media posts to send to the President for approval. It is recommended that UHESA post at least once each month on LinkedIn and Instagram. UHESA has a duplicate Instagram account and a Facebook account that are inactive. You can tell which one is active because the old accounts are still using the outdated UHESA logo.
To Do List for the Rest of Your Term
- Content Security and Maintenance. At least annually, public-facing recordings of UHESA General Meetings will be deleted from the UHESA website and from YouTube. Recordings will not be saved/archived in the UHESA cloud drives. The purpose of meeting recordings is to allow the membership the opportunity to view meetings in case they are unable to attend. Recordings are not intended to be the official record of these meetings as the minutes are taken and retained for historical purposes.
Your Schedule at a Glance: The Communications Calendar
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Roles and Responsibilities of the Government Relations Officer
The Government Relations Officer is responsible for building UHESA’s information collection and distribution network related to legislative matters. Building relationships with key officials and subscribing to listserv’s that track legislation is important to ensuring our members are informed about legislation that may affect the higher education staff community.Roles and Responsibilities of the Government Relations Officer-Elect
The Government Relations Officer-Elect is responsible for learning from and supporting the Government Relations Officer. Use your time this year to learn how to serve in this role so you have the best start possible next year.First Quarter To Do List (July – September)
Your responsibilities as Government Relations Officer will begin on July 1st after the UHESA elections. This checklist will help you get started with your new responsibilities:- Propose Goals. You should meet with the outgoing officer and discuss projects in process and goals for the coming year. Ensure you have access (including login information and passwords) to all UHESA electronic communication resources as needed. Include your Government Relations-Elect officer in discussions as appropriate.
- Set Goals. Meet with the UHESA President to finalize your goals for the year and discuss budget needs.
To Do List for the Rest of Your Term
- Prepare for the January Utah Legislative session. Ensure you are in contact with your network and are part of initiatives and discussions that affect staff wherever possible.
- During the Legislative session, stay informed about bills that may affect staff, and post regularly on Slack to keep UHESA members informed.
- Arrange for a debriefing session during one of UHESA’s General meetings after the Legislative session is over.
Your Schedule at a Glance - The Government Relations Calendar
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Roles and Responsibilities of the Professional Development Officer
The Professional Development Officer is responsible for developing opportunities for staff, increasing communications between institutions existing professional development programs, and working with the Communications Officer to advertise statewide opportunities.Roles and Responsibilities of the Professional Development Officer-Elect
The Professional Development Officer-Elect is responsible for learning from and supporting the Professional Development Officer. Use your time this year to learn how to serve in this role so you have the best start possible next year.First Quarter To Do List (July – September)
Your responsibilities as Professional Development Officer will begin on July 1st after the UHESA elections. This checklist will help you get started with your new responsibilities:- Propose Goals. You should meet with the outgoing officer and discuss projects in process and goals for the coming year. Ensure you have access (including login information and passwords) to all UHESA electronic communication resources as needed. Include your Professional Development-Elect officer in discussions as appropriate.
- Set Goals. Meet with the UHESA President to finalize your goals for the year and discuss budget needs.
To Do List for the Rest of Your Term
- Plan on hosting at least one UHESA-sponsored event each semester.
- Work with UHESA members to promote professional development opportunities hosted by institutions.
- Send information about events to the Communications Officer for promotion on various channels.
Your Schedule at a Glance - The Professional Development Calendar
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ANNUAL CONFERENCE: Planning and Hosting the Event
UHESA hosts an annual in-person conference each summer hosted by one of the member institutions. The conference provides opportunities for networking, professional development, and celebration of achievements. As outlined in the UHESA Bylaws, the host institution is assigned rotating and confirmed at the previous year’s Conference.
Roles & Responsibilities
- Event Host: The current President of the staff association at the host institution (or their designee, as appropriate) is invited by the UHESA President to serve as the Event Host. The Host is responsible for securing meeting rooms, ordering catering, offering lodging options, ensuring technical support is available during the meeting, arranging transportation during the conference (if needed), and planning optional activities (under the direction of the UHESA President, if appropriate).
- Agenda Planner: UHESA President and President-Elect. Suggested template: UHESA Annual Conference Agenda - TEMPLATE
- Registration and Invitations: Communications Officer. The website has a page where conference information and registrations can be submitted: https://uhesa.org/annual-conference-registration/.
- Budget Manager: Treasurer. Handles event budget, travel and event expense reimbursements as appropriate. Consult the UHESA Bylaws and USHE policy's regarding allowable travel reimbursements.
- Records: Historian and Secretary. Photos of the event, minutes, agendas.
Event Planning Tips
- Place. Go to the Annual Conference Registration page, scroll down to the FAQ, and click on "Where has the conference been held in the past?". A list of where the conference has been held in the past, and the planned locations for the coming years is available there. Contact and confirm your Conference Host as soon as possible.
- Date & Time. Set the date for next year's conference as soon as possible. It is recommended that you discuss this at your first Executive Board meeting and announce it to the General UHESA members at the first possible meeting so they can save the date and plan their budgets for travel.
- Resources from Last Year? Check with the previous President/Conference Host to see if there are leftover materials or supplies that can be used for this year's event.
- Budget. Meet with your Treasurer to determine how much budget you have to work with for the coming year, and how much you can spend on the conference. Possible expenses may include: Venue reservations, catering, parking, speaker fees, materials, and travel reimbursements. Make sure your Treasurer is on top of collecting institutional dues for the budget.
- Plan the Agenda. Meet with your Executive Board and begin collecting topics for the agenda. Invite speakers as needed. What official business do you need to complete at the conference? Are there any updates to the Bylaws or Constitution that will need to be ratified? Any elections business to complete?
- Communications Strategy. Meet with your Communications team to develop a strategy for inviting each institution to attend the conference, sending out reminders, and following up with attendees and/or speakers after the conference. Make sure your roster information and contacts at each institution's staff association are up to date.
- Registration. Use the website Conference Registration page to collect registration information for your attendees. The website will collect the registration entries into a downloadable spreadsheet your Communications Officer or UU UMC can retrieve for you. Keep tabs on which institutions have representation planning to attend, and which ones may need an extra nudge to remind them to send a representative.
- Conference Planning Meetings. You could create a small "committee" of key UHESA members to help with conference planning, discuss logistics, and do a final check-in just before the conference. Work with your Secretary to get these meetings on everyone's calendars.
- Update the Website. Make sure the Annual Conference Registration page is up to date with the latest information about the conference.
- Recognize the Service of Your Departing Officers. If you have any officers or long-serving delegates that will be ending their term at the conference, make sure you take time to recognize them. Order tokens as needed well in advance of the conference. UHESA has challenge coins available you can give them as recognition for their service.
- Materials and Swag. Provide printed copies of the agenda, and consider preparing a folder with the agenda, a notepad, pen, and a UHESA sticker. You could also arrange a "swag swap" where each institution could bring some donated swag to swap with other UHESA members. This is optional, but can be a nice connection activity that we've done in past years.
- Name Tags. Tent card name tags with each attendee's institution clearly printed are a nice touch that can help attendees get to know each other.
- Confirm Speakers. Make sure you confirm the speakers will attend right before the conference, and provide them with directions to the venue, instructions for parking, and consider designating a "conference contact" who can escort them to the conference room.
- Check the Tech. Do you need a Zoom setup? A projector? Wi-Fi password? An HDMI cable? Extension cords? Work with your Conference Host to make sure you have IT support during the event.
- Catering. Continental breakfasts and snacks and drinks for each day are nice. A catered lunch for the first day of the conference is traditional, with a simple lunch for the second day that can be taken to go for folks that need to get on the road to head home (e.g. boxed lunches, takeout containers, etc.).
